🏫
Smart Campus Maintenance
Spring Boot 3 • JPA • SLA Engine
Student View
Admin View
Technician Station
Total Work Orders
5
Open / Unassigned
1
In Progress
2
Resolved & Confirmed
2
SLA Overdue
1
Current Role:
Student
(Report facilities issues & track resolution)
+ Submit Facility Complaint
Reset Demo
Ticket #
Category
Location
Title & Notes
Priority
SLA Target
Status
Technician
Workflow Action
Submit Facility Complaint
×
Title
Category
HVAC / Air Conditioning
Electrical / Lighting
Plumbing & Water
IT & Network Infrastructure
Carpentry & Furniture
Campus Location
Priority (determines SLA deadline)
CRITICAL (SLA: 4 Hours) — Class disruption / hazard
HIGH (SLA: 12 Hours) — Core utility failure
MEDIUM (SLA: 24 Hours) — Routine repair
LOW (SLA: 72 Hours) — Minor cosmetic
Description Details
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